Returns
Yo what’s the 411 on Returns? They're Free. Say whaaaaaaaat?
- Yep, free returns are available on all products you're not stoked with within 30 days of purchase (within Australia).
- Items from sample sales cannot be returned. Refunds and store credit cannot be offered.
- Sale items cannot be refunded but we are happy to offer store credits.
- International returns are also accepted but at the senders postage cost.
- Items must be unwashed & unworn with tags still attached and in original packaging.
- If tags are not attached we cannot accept your return.
We've made our return process easier!
To start a return enter your order number and email address into the return portal below. Select your item to return, check the shipping options and print your label. Easy as!
If you have any questions you can drop us a line in the chat box below or send an email to hello@yukithreads.com
* Please allow 3-5 working days for your return to be processed during busy times.
Please make sure your return is clearly marked with your details on it.
RETURN SHIPPING
If we are not issuing your return postage it is recommended to use registered post as returned goods remain your responsibility until they reach us.
STORE CREDIT / EXCHANGE
We will issue you with a store credit to use online so you can grab that other size or item you'd prefer.
REFUNDS
To arrange a refund please email hello@yukithreads.com